PRIVACY POLICY
A legal disclaimer
Last updated: 21 August 2025
At Surface Designs London Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Surface Designs London Limited (company number: 15430044)
Website: www.surfacedesignslondon.co.uk
Email: info@surfacedesignslondon.co.uk
Address: Lygon House, 50 London Road, Kent, United Kingdom, BR1 3RA
2. What Information We Collect
We may collect and process the following types of personal data:
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Name, email address, phone number, and company name (if applicable)
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Information submitted through contact forms or email
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Browsing data collected via cookies (see section 7)
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Project information you voluntarily provide
3. How We Use Your Information
We use your personal information to:
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Respond to your enquiries or requests
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Provide our services and manage client relationships
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Improve our website and services
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Send relevant marketing communications (only if you have opted in)
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Comply with legal obligations
4. Legal Basis for Processing
We only process your personal data where we have a legal basis to do so, including:
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Your consent
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Performance of a contract
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Compliance with a legal obligation
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Legitimate interest (e.g. to improve our services or respond to an enquiry)
5. How We Store and Protect Your Data
We take reasonable steps to ensure your personal data is kept secure and protected against loss, misuse, or unauthorised access. Data may be stored digitally on secure UK-based servers or trusted third-party platforms that comply with relevant data protection laws.
6. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with trusted service providers who assist in delivering our services (e.g. hosting, email systems), but only where necessary and under strict confidentiality agreements.
7. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings. By continuing to use our website, you agree to our use of cookies.
8. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time
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Object to or restrict data processing
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at info@surfacedesignslondon.co.uk
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@surfacedesignslondon.co.uk